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April 3rd, 2015

Planner with sticky note - SeminarYou are not alone in counting on Google power to keep your schedule in check - ever growing numbers of us turn to Google’s cloud-powered Calendar tool for a helping hand in organizing our day-to-day lives. But until now, Android fans have lacked some of the functionality available in the app on other platforms. The welcome news is that you’ll suffer no longer, thanks to a recent update which brings with it usability improvements on numerous fronts.

Google Drive integration

Making for an even more seamless experience using the whole suite of Google apps, Calendar is now more integrated than ever with cloud storage solution Google Drive. Whether it’s a meeting agenda or a hotel booking confirmation, you can now attach files from your Google Drive account directly to a Calendar event. No more emailing files around, only to have to resend them a week later to those who have mislaid them - Calendar even makes sure that all your event invitees can open the files you attach.

A week at a glance

When using Google Calendar on the web, we take it for granted that we can flick between a daily view of our schedule, a look at the work week, the full seven days or even a month at a time. But on Android devices, these have been features missing for too long - at least until now. The app previously supported a monthly view before it was axed; now the seven-day week view returns to allow you to get instant perspective on what’s on the horizon. Couple this with a new pinch-and-zoom capability that allows you to focus in on specific appointments - albeit that this feature frustratingly is only supported in the seven-day view - and it makes for a more efficient and rewarding calendar experience.

Link up with Google+

Take-up of Google’s attempt at a social network has admittedly been lower than some expected but, if you’re one of those who has jumped on the Google+ bandwagon, new integration between it and Calendar means you can quickly and easily import all your friends’ birthdays from your Google+ account. This saves you manually entering them into your diary and, with the option to receive timely reminders by SMS and email, you’ll never miss your colleagues’ special days again.

If you haven’t yet upgraded your Google Calendar for Android app, now’s the time - the latest version is available in the Google Play store. To learn more about deploying Calendar and other cloud-powered Google Apps to transform your company’s organization and productivity, give us a call.

Published with permission from TechAdvisory.org. Source.

April 2nd, 2015

SocialMedia_Mar30_AFor businesses using Facebook to promote themselves locally, nationally or even globally, your page like count is pretty much the holy grail. It’s arguably the most important metric you can use to get a handle on the reach of your posts and the effectiveness of, and return on investment, from your Facebook marketing efforts. Yet Facebook recently announced that business page owners would see a drop in their like count. Here’s what you need to know.

Facebook’s announcement means that since March 12 you may have seen a drop in the number of likes, or fans, attributed to your page. If you’ve been wondering what you did wrong to cause the drop, you can rest assured that it’s unlikely to be a result of ineffective marketing or unengaging content on your part. Rather, Facebook has been hard at work removing inactive accounts from the social network.

The kind of Facebook accounts affected by the move are those of deceased users whose friends or family have opted to have the profile memorialized. The page remains visible, but is clearly marked as in remembrance of the user and becomes a place for relatives to share memories. Accounts also affected are those whereby the user has opted to deactivate their profile and take a break from the site. In the case of deactivated profiles, if the user later returns to Facebook and begins using their profile again, the like will be re-added to your page’s count at that point.

In making this move, Facebook aims to ensure that the like count for a page more accurately reflects the number of active users who actually see and engage with the page’s content. There’s no denying that it is easy to become distracted by high like counts, when often the reality is that only a fraction of those users are the people you are aiming to target, or indeed real humans at all. The social network already filters out likes and comments for specific posts from those with deactivated or memorialized accounts, so this change simply represents an extension of this policy to the more visible metric of a page’s overall like count. From Facebook’s perspective, the move also helps it to deliver a better overall experience, since taking the bloatedness out of artificially inflated numbers helps users get a better idea of which pages are popular and which are most relevant to their needs and interests.

Businesses should consider Facebook’s shift a positive one, since it leaves you with a clearer perspective on the real audience your page is getting and removes the potential to be seeking false comfort from a high page count that doesn’t actually reflect the level of active engagement. The move has echoes of recent efforts by Instagram to flush out spam accounts from its system - some high-profile celebrities saw their follower counts drop by the thousands after these accounts were banished. Though the dip in Facebook page likes may continue for a further few weeks as more accounts are flushed out from the count, most page owners will notice only a small difference. If you suffer a more drastic drop, treat it as a wake-up call to try new tactics to deliver engaging content and organically drive a more genuine Facebook audience.

Need advice on how to build a social media audience and use it to generate leads? Get in touch today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
April 2nd, 2015

164_A_HardwareYou just got back from lunch and are settling down into your office chair. You open up your planner to check your schedule, and then wake your PC from sleep. Time to check emails. But wait, something’s wrong. You’re...waiting. Your computer is moving as slow as a brontosaurus and the problem appears to go deeper than internet speed. What happened? When a PC slowdown strikes, there can be a number of culprits. Here are a few ideas to alleviate the problem, so you can get back to business in no time.

Restart

The most obvious but often overlooked fix is to simply restart your PC. Many people get into the habit of leaving their PC on 24/7 and, instead of turning it off, just leave it in sleep mode when they’re not using it. However, restarting it is like vacuuming a carpet or mopping a floor. If you let either of them sit for a while, a lot of temporary gunk builds up. A simple restart can help clean your computer up but, unlike with household chores, you won’t get dirty in the process.

Uninstall new stuff

Did you recently install new hardware or software? If you did, this could be causing your slowdown and, if you don’t need it, it’s worth uninstalling it. Here’s how:
  1. Go to your Control Panel’s Programs and Features section.
  2. If you think a driver is slowing you down, open Device Manager and double click the new driver.
  3. A dialog box will open. Click the Driver tab followed by the Roll Back Driver button.
  4. If that button is grayed out, it means the problem isn’t with that driver. If not, you can continue with uninstalling.
Using the Device Manager, you can also uninstall new hardware.

Free up hard drive space

A lack of hard drive space can slow your PC down as well. To run your system smoothly, it’s recommended you have 15% hard drive space free. Having this extra space gives room for temporary files and swapping.

If you don’t have the space, you may need to purchase a new hard drive or transfer some of your files and programs over to an external one.

Search for the bloated program that’s eating your memory

Another potential problem could be a dysfunctional program that is using up too much of your PC’s memory. To see if this is the source of your problem, go to Windows Task Manager and click the Processes tab. Then look in the CPU or memory column. Either of these will show you if there’s one program that’s eating all your memory.

To solve this problem, click on the program in Windows Task Manager; and then hit End Process. Keep in mind that this is only a temporary fix. You’ll have to uninstall this program and replace it with something that will run more efficiently.

Scan for viruses

Both viruses and malware can also slow down your computer. To check if you’ve been infected, run a system scan. If you do have malicious software on your PC, and your antivirus software hasn’t effectively detected or removed it, contact a local IT Services Provider who will be able to clean your computer and free it of potentially harmful malware. They can also advise you to a reputable solution to avoid future issues.

Want more tips on how to resolve PC slowness and other computer issues? Worried you may have been infected by a virus? Get in touch with us today for help and advice.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
April 1st, 2015

iPhone_Mar27_AiPhone users around the world rejoice - your busy life can now be kept in order on your favorite smartphone, as Google has finally unveiled the long absent Calendar app for Apple fans. There will be no more trying to half-heartedly integrate the features of Google Calendar with your iPhone’s in-built scheduling tools. You can now happily order your existence completely to the tune of your Google-dependent existence, and that longing need be no more.

Like its Android sibling, Google Calendar for iPhone takes a colorful approach to displaying your engagements in a daily or three-day view; much like the web version, events from different calendars are categorized by color for quick and easy identification. As well as your existing Google calendars, the app imports and works with any different calendars you already have setup using your phone’s own tools. You can also take a step back and look at the whole month at a glance - though you don’t see individual appointments in this view, it allows you to select a specific date from the calendar and zoom back in to check what you have going on.

Continuing the aesthetic theme, the app takes your diary entries and prettifies them - think a background image of palm trees if you enter the details of your upcoming holiday to the Bahamas. You’ll also get useful supporting data for your day-to-day events, like maps to get you to your next meeting or an idea of the weather when you jet into a new city for the night. And if you’re a Gmail user, you can have the app automatically create events from your email - perfect for having details of meetings and travel bookings plugged into your schedule for easy reference. Features like this bring you the benefits of travel planning apps like Tripit without the hassle of having to forward each email confirmation across first.

Adding diary engagements manually is a breeze, too - this functions in much the same way as the web-based Google Calendar, except that you can tap into your iPhone’s contact list to select those you want to invite to your events. The app can also go some way to predicting where you’ll host each event, and so autofill the location for you.

While many of the features of the app are not dissimilar to things you can already accomplish using Google Calendar on the web, the app’s release means all of those tools are finally bundled up and easily accessible to those of us who just can’t stray too far from our iPhone. A switch to the new Google Calendar for iPhone app means a big step up in performance and productivity if you’re currently using the far more basic features of your phone’s in-built calendar app.

Want to learn more about using the iPhone in a business setting? Give us a call today.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
April 1st, 2015

Security_Apr1_AIn today’s technology-driven world, everyone uses email as the central hub for their personal internet activities, whether it’s communication, forum registration or newsletter signups. Email is one of the most useful tools the internet has made possible. But as emails become more prevalent, the importance of email security becomes more significant than ever. Applying these email management tips will protect your email account from hackers and viruses.

Use separate email accounts

Most people use a single email account for all their personal needs. As a result, information from websites, newsletters, shopping deals, and messages from work get sent to this one inbox. But what happens when someone breaks into it? There’s a good chance they would be able to gain access to everything else.

Having multiple email accounts will not only boost your security, but also increases your productivity. You can have a personal account to communicate with your friends and family, another solely for receiving emails from work, and one recreational account for various website registrations and getting newsletters. Wise email users never put all their eggs in one basket!

Set strong passwords

Too many email accounts have predictable passwords. You might be surprised to learn that email passwords like ‘123456’, ‘qwerty’, and ‘password’ itself are still the most common around. For the sake of security, be a little more selective with your passwords. Spending a few moments on coming up with a good password will be beneficial in the long run. Mix upper and lower case letters, numbers, and special characters to form a unique password that makes sense and is memorable to you, but no-one else. Also, never use the same password for all your email accounts. This way, if someone hacks one of your accounts, all of the others are still safe.

When you see a link in an email, don’t click on it unless you’re expecting the link from a known source, such as from your friend or a confirmation link for your game account registration. The truth is that you never know where those links might lead you. Sometimes they can be safe, but other times they can infest your computer with viruses and malware.

Similarly, if you’re expecting a file from your friend or family, then go ahead and open the attachment. It’s always good to know the person sending the file. But be wary of attachments in emails from strangers. Even if the file name looks like a JPEG image, you should never open it. File names can be spoofed, and innocent files may be a clever virus in disguise, ready to latch itself onto your computer the moment you click on it.

Beware of email phishing

Phishing is a type of online scam when malicious users send you an email, saying that they’re representatives from high-profile websites like eBay, Facebook or Amazon. They claim that there’s a problem with your account, and that you should send them your username and password for verification. The fact is that, even if there was a genuine issue with your account, these companies would never ask for your password. You should ignore these phishing emails and sweep them into your spam box.

It all comes down to common sense when you’re dealing with email security issues. If you’re looking to secure your business emails, give us a call today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
March 25th, 2015

Productivity_Mar25_AMeetings are meant to be hotbeds of production, where decisions get taken, people get updates and projects get moved forward. Yet all too often, they become a strain on your workforce’s productivity, hours out of the day when staff are taken away from their jobs to sit in inefficient sessions which are too long and lack pace and focus. But meeting productivity platform Do.com is trying to change that. The service just made two important announcements – here’s why you’ll want to add Do.com to your productivity suite.

Do.com aims to end what it terms ‘meeting hell’, and the platform is currently used by more than 5,000 organizations from top businesses like Dominos to sectors of the US government. When you add Do.com to your company’s productivity strategy, you benefit from a host of meeting-oriented features including management of agendas, notes and actions. The tool can also be used to share files for the purpose of discussion during meetings, and to display a timer to keep deliberations on track and avoid that ultimate hell of never-ending meetings.

The cloud-focused application has signaled it is on an upward trajectory, recently adding $2 million in funding. The additional capital will be used to further expand Do.com and its features, as well as the team behind it. Consequently, it appears that now is a great time to be getting onboard, with lots more to come from it. The most recent technical development to be announced is its new integration with Office 365. This will give Do.com further relevance and usability value to business owners around the world who are already taking advantage of the numerous benefits of the Microsoft cloud-based suite of productivity applications.

Do.com can already be used in conjunction with Evernote and Google Apps like Drive and Docs, but the move to integrate with Office 365 puts it in reach of an ever larger audience. Those not yet accustomed to high-tech meeting solutions may still be using pen and paper to manage their company get-togethers. But Do.com identifies its technology-based competitors as core cloud applications such as Dropbox, Trello, Evernote, Google Apps – everything from Docs to Calendar to Drive – and even good old email. Yet Do.com does something these individual apps don’t – while they all tackle one particular element of the organization and follow-up to a meeting, Do.com handles the whole lot with a single holistic, meeting-centered approach. With its latest moves, that’s what the platform hopes will be attractive to productivity-deprived business owners.

Want to find out more about Do.com and other productivity and cloud-based technologies? Get in touch today.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
March 24th, 2015

164 BizV_AYou’ve been using your break/fix contractor for years. For the most part, he’s been reliable and helped your business run a smooth IT operation. But you’ve been hearing more and more about Managed Services, and it’s peaked your interest. If you’re thinking about making the jump from break/fix to Managed Services, here are a few compelling ideas to consider.

The ultimate break/fix nightmare

Your business is running smoothly. Profits and staff productivity have been up, and you haven’t had a single IT expense in months. Times are good. You kick back in your leather chair and break out that Cuban cigar you’ve been saving for just such an occasion.

But then the BIG ONE hits. Your servers crash. No, not just one - all of them! Your business comes to a grinding halt. None of your staff can work. You call your go-to break/fix IT provider, but he’s overloaded with work and can’t make it out to your offices till next week. Next week?! In a panic, you call the first IT contractor you find on Google. Thankfully he’s available. But since you need this work done immediately, he charges an unbelievable fee for a last minute fix. You have no other choice, you hire the contractor. You’re left hoping he fixes everything properly and none of your crucial data is lost in the process.

This is the precarious nature of break/fix IT services. And while this is a worst case scenario, situations like this can and have happened. So let’s look at the reasons why it pays to to hire a Managed Services Provider (MSP) instead.

MSPs prevent problems. Break/fix profit from them.

Think about the relationship dynamics of Managed Services compared to break/fix. If you’re a business owner who currently use a break/fix contractor, when your IT goes down your contractor gains profit. Your problem equals his reward.

How motivated do you think he is to do an effective job of fixing your issue? If that problem pops up again later, it equals more reward for him. Now that’s not to say all break/fix contractors aren’t fixing your IT to the best of their abilities. But think about the basic mindframe of a break/fix contractor: problem=profit.

The MSP system works differently. You pay a set fee every month to your IT provider. So the reward for the MSP comes every month. If something goes wrong during that month, you don’t pay anymore. Yet it costs the MSP more money, and therefore affects their profit margin. Because of this, the MSP is rewarded for taking preventative measures to ensure your IT is working as effectively as possible, always.

That’s not to say problems won’t happen with an MSP. But when they do, they’ll end up costing the MSP provider, and they certainly don’t want that. So for an MSP, the basic mindframe is: healthy IT=profit.

MSPs extinguish budget surprises

Everyone likes surprises, except when it comes to losing money. And when you have a break/fix IT service provider, big surprises can and do happen - and not the good ones, either.

An MSP is working to prevent problems from happening in the first place. You pay a monthly flat fee, so you always know what you’re paying. You can plan and predict your budget accordingly.

With break/fix, it’s true that some months you won’t have any IT expenses from your contractor, which is great. But other months, you could have bills that are astronomical. So you never know just what you’ll be paying for your IT budget in any given month. And if you don’t have that money set aside, then what?

MSPs might just make you happier

Yes, as silly and simple as it sounds, with an MSP you’ll probably be happier. The main reason is you won’t have to deal with the frustration of unexpected IT problems eating away at your budget and the downtime that comes with it. Your IT will run more smoothly (which will create a foundation for your business to do the same) and your budget will be predictable.

Even better, you’re more likely to have a fruitful relationship with your MSP provider since you both have the same goal: effective smooth running IT for your business. What business owner doesn’t like the sound of that?

Want to learn more about Managed Services? Contact us today to learn more about this effective alternative.

Published with permission from TechAdvisory.org. Source.

March 23rd, 2015

BusinessContinuity_Mar23_AA business continuity plan (BCP) is often defined as a method of putting businesses back on their feet in the event of a disaster. With this in mind, companies are increasingly concentrating their efforts on developing a BCP so that, when unexpected disasters strike, they can minimize damage and continue to function as normally as possible. But with many abbreviations and terms that may sound unfamiliar to average employees, or even business owners or managers, understanding these common BCP terms is vital.

Battle box - a tool box where necessary equipment and vital information are stored. These objects and pieces of information should be useful in a disaster. Typical items include a first aid kit, laptop, protective equipment, and communication devices.

Business impact analysis (BIA) - a process to evaluate the impact that a disaster may have on a business. The BIA shows what a business stands to lose if some parts of its functions are missing. It allows you to see the general picture of your business processes and determine which ones are the most important.

Call tree - a comprehensive list of employee contacts and their telephone numbers. Call trees are used to notify out-of-office employees about a disaster. Companies can use a software program to contact people on the call tree by sending automated emails and text messages. In order for a call tree to work, employees should provide alternative contact options and their information must be up to date.

Data mirroring - a duplication of data from its source to another physical storage solution or the cloud. Data mirroring ensures that crucial information is safe, and companies can use the copied data as backup during a disaster.

Exercise - a series of activities designed to test a company’s business continuity plan. When an exercise is carried out, there will be an evaluation to decide whether a BCP is meeting standards or not. An exercise can identify gaps in, and the drawbacks of, a BCP and is therefore used as a tool to revise and improve a business continuity plan.

Hot site - an alternate location equipped with computers, communication tools and infrastructures to help a business recover information systems affected by the disaster.

Plan maintenance - a process of maintaining a company’s business continuity plan so that it is in working order and up to date. Plan maintenance includes scheduled reviews and updates.

Recovery time objective (RTO) - a period of time in which companies must recover their systems and functions after a disaster. This is the target time for a business to ideally resume its delivery of products and services at an acceptable level. RTO may be specified in business time (e.g. one business day) or elapsed time (e.g. elapsed 24 hours).

Business continuity plans can be a hassle to design and implement without proper understanding of their requirements. If you want to learn how you can protect your business from disasters, give us a call today.

Published with permission from TechAdvisory.org. Source.

March 20th, 2015

iPad_Mar20_ASince the launch of the original iPad Mini, it has seemed like the direction of travel has been towards smaller, more portable devices. In many ways it mirrors the trend in mobile phone development prior to the arrival of smartphones on the scene - every device was smaller than the last. But, dress it up how you like, there’s no avoiding the fact that when you decrease the size of a device, some of its features end up being sacrificed too. Here’s why you might want to dust down that old, full-sized iPad and start rediscovering it in all its glory - or better still, grab a brand new iPad Air 2.

It’s big enough to share

Whether in meetings or on the go, the full sized iPad screen is better suited to showing documents, images and web sites to others. The iPad Mini may be more easily portable, but its screen size is comparable to that of the iPhone 6, and a phone just isn’t the best platform for displaying information to a group. The screen size on models like the iPad Air makes this much easier and more effective.

It takes great photos

For some time, the iPad camera seemed inferior to that of the iPhone. But the iPad Air 2 changes all that - the 9 Megapixel camera makes it perfect for photo needs in the office. We’re thinking instant capturing of whiteboard scribbles at the end of a brainstorming session, quickly and efficiently scanning documents, and maybe just the odd workplace selfie. It’s suddenly comparable to the camera power of the iPhone and superior to that of the iPad Mini. Combine that with the bigger screen, and the business productivity advantages of the full-sized iPad Air 2 are plain to see.

It’s a productivity machine

Again it comes partly down to the full-sized screen, but a more generously proportioned iPad - whether that’s the new iPad Air 2 or an older model - is simply better for getting the job done. While the iPad Mini boasts the same resolution as the iPad Air 2, the latter’s extra screen area gives you more space to work with. The Mini offers the same amount of limited room for maneuver as the latest iPhone model, which is fine when you’re on the move and want to complete a quick task on the fly, but less so when you need to get serious work done. The larger screen allows you to drag and drop information, move things around and switch between multiple applications at ease.

Getting the highest levels of productivity out of your technology is all about selecting the gear that works best for you. Want to learn how to best deploy iPads and other Apple devices in your business? Give us a call.

Published with permission from TechAdvisory.org. Source.

Topic iPad
March 19th, 2015

Virt 164_ATo migrate to the Cloud or virtualize your machines? That is the question. Both Virtualization and Cloud Computing have benefits. But figuring out which one is right for your organization is another story. If you’re having trouble deciding which technology is the best choice for the future of your business, this article will help you figure it out.

The difference between Cloud Computing and Virtualization

To understand which technology you need, you first need to understand the role of that technology in your business.

Virtualization is basically using virtual hardware or software stored off-site, instead of the actual physical asset being in your office. A common asset many organizations choose to virtualize is a server. So if you’re thinking about buying a new server, you may want to consider investing in a virtual one instead. The advantage of this is that you’ll free up office space and save money on the upfront expense of an in-house server as well as its maintenance costs.

Cloud Computing, on the other hand, is not about individual assets, but instead is an operational model. Your business will run through the Cloud, where employees can create documents, interact with each other and customers, and even store files and data. The main advantage of the Cloud is that it increases operational efficiency and boosts organizational productivity.

Arguments for virtualizing

If you’re considering either the Cloud or Virtualization and have done neither, it makes sense to think about Virtualization first. With both Virtualization and the Cloud, you’re essentially changing the architecture of your business - from physical to virtual. Virtualization, however, is a small change, while Cloud Computing is a more dramatic one. If you opt for going all in with the Cloud right away, it may be a bit mind jarring for some of your staff as they get used to the new technology. And this could slow down their productivity. Virtualizing a few technology assets, instead of your entire workflow system, is an easier way to get a grasp of working with virtual technology for the first time.

A more fundamental reason to choose Virtualization is that you’re just looking to create more office space. In this case Virtualization is a no-brainer.

Arguments for the Cloud

If your organization gets to the point of needing to add virtualized machines or servers quickly, the Cloud can automate this process. However, your IT department must be ready and willing to hand this process over to your end users.

Also, if your organization has been using virtualized machines for some time or is simply ready to overhaul its workflow and operational process altogether, then the Cloud is likely a better fit for your business.

Which is the best choice for your business?

What it comes down to is operational efficiency (Cloud Computing) or saving money and space on individual assets (Virtualization). What’s more important to you?

And do you have a progressive organization and staff that are ready to adapt to using virtual technologies? If not, then Virtualization may be the initial step you need to start changing your organization’s infrastructure to compete in the modern business world.

Want to learn more about Virtualization and Cloud Computing? Contact us today.

Published with permission from TechAdvisory.org. Source.